SUBSCRIBE AND SAVE
Why Subscribe?
- Checkout with a subscription (and save 20% on every orders)
- No strings or lock-in contracts (we are not a gym)
- We will renew your order when you want (we'll remind you 3 days before)
- Cancel, pause, skip or edit your sub any time (your subscriptions, your rules)
- Sometimes we sell out, but we’ll always save stock for you (your will have a VIP treatment)
How it works
- Check out with a subscription and choose when to be delivered
- Receive an email confirmation 3 days before the scheduled renewal (You can cancel or skip anytime before your order is dispatched)
- We’ll automatically process a replenishment order every 30, 45 or 60 days (Unless you tell us not too)
- You’ll receive the usual order confirmation & tracking update emails
- That’s it! It’s that simple!
HOW TO USE
Apply serum only along the upper lash lines.
LET IT DRY FOR 90 SECONDS BEFORE GOING TO SLEEP
Our Guarantees
100% Happiness Guarantee
Enjoy free & fast shipping, secure checkout, and 60-day growth money-back guarantee.
Premium Quality
We prioritise product quality and aim for excellence in all our products.
Clean & Safe Ingredients
All products have been tested and declared totally safe for the skin by the TGA.
Vegan & Cruelty-Free
We do not test on animals and are certified vegan and animal free-testing.
Got a Questions? We Got You Covered!
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What are the active ingredients in the eyelash serum?
- Hyaluronate: Hyaluronate or Hyaluronic Acid improves eyelashes health and appearance by hydrating and moisturizing them, making them less prone to breakage and more flexible.
- Panax Ginseng Extract: It promote blood circulation and has antioxidant properties, both of which can be beneficial for hair growth and health.
- Swertia Japonica Extract: Boost blood flow directly to each individual eyelash root for more strength.
- Acorus Calamus Root Extract: Also known as sweet flag, is a plant that has been used in traditional medicine for centuries.It increases shine and fluffiness to your lashes and reduces hair loss and promotes hair growth.
- Panthenol: Also knows as Vitamin B5. It helps strengthen hair, retain moisture, and improves the texture of damaged hair. Panthenol is often the main ingredient in many hair masks and conditioners.
- Serenoa Serrulata Fruit Extract: Slows down the protein synthesis inside the hair bulb, which results in shorter hair cycles and the hair growing as fuzz.
- Biotinoyl Tripeptide-1: Is a form of biotin that increases hair growth by strengthening genes and increasing the proportion of anagen hair (active hair).
- Myristoyl Pentapeptide-17: Is a synthetic peptide known to increase skin hydration and resilience while stimulating keratin genes.
- Tocopherol: Also knows as Vitamin E, it helps support hair as it has natural antioxidant effects that assist with maintaining hair growth. The vitamin's antioxidant properties reduce the amount of oxidative stress and free radicals that cause hair follicle cells to break down.
- Oligopeptide-10: is an essential peptide complex known to enhance our body's natural defence system. Although not directly related to the growth of lashes, it is found in many cosmetic products to protect your hair and skin to maintain a healthy structure.
- Biotin: Vitamin B7 also known as Biotin stimulates keratin production in hair and actively increases the rate of follicle growth.
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How long will it take to see results?
- The results of using eyelash serum can vary greatly among individuals, but generally, they may appear within a time frame of 3-8 weeks. Some people may see results as early as one week, while others may need to wait up to 12 weeks to see results. It is important to note that results may not be immediate, and it is recommended to be consistent and patient with the use of the product, as it may take some time before results are visible. It is always recommended to follow the instructions and continue using the product even if no immediate results are seen, as results may appear eventually.
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How often should the serum be applied?
We recommend to use once daily on your upper lashes.
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Can I use the serum while using magnetic lashes or extensions?Yes, you can. Our serum doesn't contain any oils, so you can use it with our magnetic lashes or lash extensions. You only need to apply one thin stroke on each eyelid per day. Apply on clean and dry skin.
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Is it suitable for sensitive eyes or contact lens wearer?Yes, it is suitable for sensitive eyes and contact lens wearers, our product have been tested dermatologically.
Note: it is important to check with the instructions and ingredients before using it, as you might be sensitive to some ingredients. -
What happens if I stop using it?The effects of using an eyelash serum are not permanent. Once the use of the product is discontinued, the lashes will return to their original length over time. It is important to note that continued use is required to maintain the results achieved with the use of the serum.
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Can I use it if I'm pregnant?It is not recommended to use an eyelash serum if you are pregnant, as there is not enough scientific research on the safety of these products during pregnancy. It is always best to consult with a healthcare professional such as an obstetrician or a dermatologist before using any new product, especially if you are pregnant, nursing, or have any pre-existing medical conditions. They will be able to evaluate your individual needs and give you advice on whether or not it is safe to use eyelash serum during pregnancy.
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Does it come with a satisfaction guarantee?At AddictaLash, we strive to ensure your satisfaction with our Eyelash Growth Serum. We offer a 90-day satisfaction and results guarantee, allowing you to experience the full benefits of our product. If you have used the serum as directed for a minimum of 90 days and are not satisfied with the results, you may be eligible for a refund.
Please follow the steps below to qualify for the AddictaLash Growth Guarantee:- Usage Instructions: Apply the AddictaLash Eyelash Growth Serum daily to clean, makeup-free eyelashes and/or eyebrows, as per the instructions provided on the packaging or our website.
- Timestamped Photos: Take a photo of your eyelashes/eyebrows on the day of your first application and include an authentic timestamp. Repeat this process on the 30th day and the 90th day of product usage. Ensure your timestamps are accurate and visible in each photo.
- Satisfaction Criteria: We define satisfaction as a noticeable increase in the length, volume, or thickness of your eyelashes or eyebrows after consistent usage for 90 days.
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Refund Request: Email us at support@addictalash.com with the following information:
a. Your three timestamped photos (day 1, day 30, and day 90).
b. A brief explanation of why you are requesting a refund.
c. Proof of purchase, such as your order number or receipt.
- Refund Processing: Please allow up to 3 business days for us to review your refund request. If approved, you will receive an email confirmation, and the refund will be issued to your original payment method within 14 business days.
- Product Return: If your refund request is approved, we may ask you to return any remaining product to us. We will provide the return shipping address and instructions in the approval email. Customers are responsible for any return shipping costs.
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Shipping and Handling: The refund amount will cover the cost of the product only. Shipping and handling fees are non-refundable.
Please note that our AddictaLash Growth Guarantee is only applicable to online customers who have ordered through the addictalash.com.au website, and terms and conditions apply. It is important to read and understand these terms and conditions before making a purchase, and to keep proper records of your purchase and timestamped photos.